Privacy Policy
This Privacy Policy sets forth the procedures for processing and protection by Limited Liability Company Universal Terminal Systems (hereinafter – UTS) of the information about private individuals (hereinafter – the User) which may be received by UTS when using non-exclusive license, goods / services provided by means of the website, services, and computer programs used by UTS (hereinafter – the Site, Services).
1.2. The purpose of this Policy is to ensure proper protection of personal information that the User provides about by himself/herself when using the Site, Services or during the registration process (creating an account), for the purchase of goods / services, non-exclusive license from unauthorized access and disclosure.
1.3. Relations referring to the collection, storage, distribution and protection of information provided by the User are governed by this Policy, other official documents of UTS and the current legislation.
1.4. By registering on the Site and using the Site and Services, the User gives his full consent to the terms of this Policy.
1.5. If the User disagrees with the terms of this Policy, the use of the Site and/or any Services available when using the Site, must be immediately terminated.
1.6. UTS has the right to send the User notifications about new products and services, special offers, and various events. The User can unsubscribe from such messages at any time by sending a notification to world@utsplay.world or by calling the Call Center.
When the e-mail notification is received at world@utsplay.world or when you call the Call Center, a request is generated in the special software tracking the actions of the relevant User, based on the information received from the User. The request is processed within a maximum of 48 hours. As a result, the User’s information is not included in the mailing segment for the respective region.
Purposes of collection, processing, and storage of the information provided by the Site users
2.1. The processing of personal data of the User is carried out in accordance with the legislation of Bulgaria. UTS processes personal data of the User for the purposes of:
– identification of the parties of agreements and contracts signed with UTS;
– providing the User with goods/services, non-exclusive license, access to the Site, Services;
– communication with the User, sending transaction letters to the User at the time of receipt of the application for registration on the Site or receipt of payment from the User, on a one-off basis, if the User performs these actions, sending the user notifications, requests;
– sending messages to the User of advertising and/or informational nature — no more than 1 message per day;
– verification, research and analysis of such data, to support and improve the services and sections of the Site, as well as to develop new services and sections of the Site;
– conduct statistical and other studies based on impersonal data;
– transfer of the User’s contact details to authorized partners or dealers of UTS for the purpose of contacting the User regarding the goods/services provided by UTS, on the basis of the User’s consent or UTS’s legitimate interests, where applicable.**
3.1. UTS takes all necessary actions for the protection of personal data of the User from illegal access, change, disclosure or destruction.
3.2. UTS provides access to the personal data of the User only to those employees, contractors, Affiliates, authorized partners, or dealers who need this information to ensure the functioning of the Site, Services, and to contact the User regarding goods/services in accordance with the purposes specified in Section 2.1 of this Policy. Such transfer is governed by appropriate data processing agreements (DPA) or joint controller arrangements, in compliance with the applicable data protection laws (including GDPR).
3.3. UTS has the right to use the information provided by the User, including personal data, for the purpose of ensuring compliance with requirements of the current legislation of the Bulgaria (including prevention and/or suppression of illegal actions of Users). Disclosure of the information provided by the User can be made only under the current legislation of the Bulgaria at the request of the court, law enforcement agencies, as well as in other cases stipulated by the legislation of the Bulgaria.
3.4. UTS does not verify the accuracy of the information provided by the User and assumes that the User in good faith provides reliable and sufficient information, makes changes to the previously provided information in a timely manner when such need arises, including, but not limited to, changing the phone number.
Terms of use of the Site, Services
4.1. When using the Website, the user confirms that:
– he has all the necessary rights ...
– indicates accurate information about himself ...
– he is aware that the information on the Site posted by the User about himself/herself ...
– he is familiarized with this Policy, expresses his consent to it and assumes the rights and obligations specified in it. Familiarization with the terms of this Policy and checking the box under the link to this Policy is deemed a written consent of the User to the collection, storage, processing and transfer to third parties of personal data provided by the User;
– the User is aware and explicitly consents (or acknowledges legitimate interest, where applicable) that UTS may transfer his/her personal data to authorized partners or dealers for the purposes specified in this Policy, including contacting the User regarding UTS goods and services.**
4.2. UTS does not verify the accuracy of the received (collected) information about the Users, except in cases where such verification is necessary in order to fulfill obligations to the User.
For the purposes of this Policy, the “User’s Personal Data” means:
5.1. Data provided by the User independently when using the Site, Services including, but not limited to: first name, last name, gender, mobile phone number and/or e-mail address, marital status, date of birth, hometown, relatives, home address, education, employment sphere.
5.2. Data that is automatically transferred to the Services in the course of their use with the help of the software installed on the User’s device, including IP-address, information from cookies, information about the user’s browser (or other program that allows access to the Services), access time, address of the requested page.
5.3. Other information about the User, the collection and/or provision of which is defined in the Regulatory documents of individual services of UTS.
Change and deletion of personal data
6.1. The User can at any time change (update, supplement) the personal information provided by him or its part by sending a notification to: world@utsplay.world or by contacting the call center by phone. The User must make changes and update previously provided information in a timely manner; otherwise, UTS is not responsible for non-receipt of notifications, goods/services, etc. The User may also withdraw his/her consent to the processing or transfer of personal data to authorized partners or dealers at any time by sending a notification to world@utsplay.world or by contacting the call center. In accordance with the General Data Protection Regulation (GDPR) and other applicable laws, the User also has the right to request: – access to his/her personal data, – rectification or erasure of such data, – restriction of processing, – data portability, – object to processing, – and lodge a complaint with a supervisory authority.
6.2. The User can also request complete removal of his/her personal data from the database of UTS by sending a notification by e-mail to world@utsplay.world or by contacting the call center. After receiving and processing such request, UTS will delete the User’s personal data within the timeframe prescribed by applicable legislation, unless UTS is legally required to retain certain information.
7.1. UTS has the right to make changes to this privacy Policy. When making changes in the current version, the date of the last update is indicated. The new revision of the Policy shall enter into force upon its publication unless otherwise provided by the new revision of the Policy. The current version is always available on the webpage at https://utsplay.com/privacy-policy/.
7.2. This Policy and the relationship between the User and UTS arising in connection with the application of the Privacy Policy shall be subject to the law of the Bulgaria.
Feedback Questions and suggestions
8.1. All suggestions or questions regarding this Policy should be reported to the Support Service UTS at support@utsplay.world or by phone or by sending correspondence to: 8000, Odrin 2, Burgas, Bulgaria