Frequently asked questions
The sandbox supports voltages from 100 to 240 V. The computer in Standard and Mini is equipped with a 450W power supply and the bill acceptor and the sensor are powered from the computer. The power consumption is as follows: computer 230W + projector 270W + monitor 60W, total: 560 W. The Lite version power consumption is 500W (no monitor).
With the augmented reality sandbox we provide power cables according to the power supply standards of each country.
iSandBOX is supplied without sand because most of the time local sources of sand can be easier found and are less costly. If necessary, we can help you identify the suppliers in your area.
For your augmented reality sandbox, we recommend using regular small or medium fraction washed sand – river, sea beach, or quartz. When touched, it should give a pleasant feeling, and does not produce much dust. You can use certified sand for augmented reality sandbox playgrounds.
The lighter the sand color, the better the projection. However, please notice that a snow-white sand with glassy particles may result in blurred image due to optical refraction.
The sand can be dry or, if you are willing to create more sophisticated shapes and objects, be damped with several liters of water.
When after a while the sand in the augmented reality sandbox becomes saturated with impurities, we recommended completely replacing it. That can be done once in several months.
Regular sand proved to be the best substance for iSandBOX, though some of our customers tried salt, rice, paper pulp and even artificial snow as a substitute. Before trying any alternatives, we recommend to experiment with small quantities first.
Kinetic (polymeric) sand is not recommended for augmented reality sandboxes, because it is costly and it would cement soon.
Please contact our Technical Support, and we will reply within 24 hours.
Technical support contact details
WhatsApp: +359 88 881 3731,
E-mail: world@ar-sandbox.com
Your iSandBOX will include detailed step-by-step instructions describing how to build the augmented reality sandbox. All necessary tools and fasteners (bolts, nuts, washers) are also included. If anything is missing, please contact our Technical Support. We assemble, test, disassemble and pack every augmented reality sandbox before shipping.
Technical support contact details
+359 88 881 3731
E-mail: world@ar-sandbox.com